Customer Solutions Consultant - Ref. CSC26
Job Posting ID: CSC26
At MyEasyFarm, we have a clear mission: to revolutionize agriculture through digital solutions that promote more sustainable, profitable, and regenerative farming practices. We help farmers, cooperatives, and agri-food companies measure, monitor, and reduce their environmental footprint while optimizing their economic performance.
We need you to help drive this transformation! If you enjoy advising, persuading, and creating value while making a real impact on the future of agriculture, then this role is for you!
Please send your resume and cover letter tomyeasyfarm, citing Reference CSC26.

 

Job Summary

As DACH Country Manager, you drive MyEasyFarm's development across Germany, Austria and Switzerland. You combine strategic sales expertise and deep technical understanding to deliver tailored solutions that meet customer needs and align with the innovative offerings of MyEasyFarm. You sell our solutions using a consultative approach throughout the sales cycle, ensure smooth implementation, and foster lasting partnerships, all while progressively building MyEasyFarm's presence and team in the region.

Main Responsibilities

Solution Design and Pre-Sales Support:

  • I work with internal teams to design customized solutions that are integrated into our clients' operations.
  • I manage and configure demo environments, ensuring that they showcase the full potential of the company's tools.
  • I support the technical pre-sales process by answering customer questions, addressing objections, and building confidence in the product's capabilities.
  • I tailor workflows and technical solutions to meet clients' specific needs, including integrations with third-party tools.

Implementation, Onboarding, and Customer Success:

  • I oversee the technical implementation for new clients, ensuring a seamless integration and compatibility with their existing systems.
  • I lead training sessions tailored to our clients' teams to help them get the most out of the company's solutions.
  • I develop and maintain educational resources, such as tutorials, user guides, and FAQs.
  • I develop and maintain a success plan for each client, including key milestones, checkpoints, and regular performance reviews.

Collaboration and Product Feedback:

  • I work with the R&D and Product teams to share customer feedback, market trends, and feature requests.
  • I participate in discussions about product roadmaps to ensure that the company remains at the forefront of industry needs.
  • I work closely with the marketing and technical teams to refine the messaging and positioning of our solutions.

Contribution to Solutions Sales and Customer Engagement:

  • I work with clients to understand their specific challenges and goals, positioning the company's solutions as the ideal answer.
  • I take a consultative sales approach by identifying pain points and developing tailored value propositions that demonstrate ROI.
  • I conduct in-depth discovery sessions to identify clients' needs and align them with the company's capabilities.
  • I conduct customized demonstrations and presentations that highlight technical features and their business impact.
  • I build and maintain strong relationships with clients, serving as a trusted advisor throughout the customer journey.

Sales Strategy and Pipeline Management:

  • I help develop and implement strategic sales plans to achieve revenue goals, with a focus on solution-based selling.
  • I help generate leads through targeted campaigns, follow-ups, and industry networking events.
  • I maintain and update CRM systems with accurate information about customers, opportunities, and progress made.
  • I help prepare and manage proposals, RFPs, and quotes, ensuring that they align with client needs and company objectives.

Profile required

Required Qualifications

🎓 A degree in agricultural engineering or agronomy is REQUIRED, earned from a renowned school such as ISA, UniLaSalle, Purpan, AgroParisTech, Institut Agro, Bordeaux Sciences Agro, or ISARA . 5th year for internships and work-study programs.
🛠️ 3+ years of experience in SaaS project implementation, consulting, product management, or customer solutions.
🌍 Fluency in English (reading, writing, and speaking—C1 level) is required due to the international work environment and the need to create content in English. Fluency in another language is a plus (particularly Italian, German, or Portuguese).
🖥️ Proficiency in project management tools (Jira, Confluence) and CRM tools (Salesforce).

Key Skills

  • Ability to understand clients’ challenges and provide tailored solutions that create value. Expertise in identifying clients’ needs, building trust, and articulating the value of complex solutions.
  • Familiarity with agronomy, SaaS platforms, APIs, and data integrations, and the ability to explain them in simple terms.
  • A talent for building trusting relationships and long-term partnerships with clients.
  • Ability to manage multiple clients, projects, and deadlines in a dynamic environment.
  • Diligence, interpersonal skills, and a team spirit.
  • Proactivity and initiative.
  • Adaptability and the ability to work under pressure.

Compensation

Competitive compensation based on your profile; stock option grants after 12 months of employment.

Contract Type

Permanent Position, Work-Study Program, or Internship (minimum 6 months)

Location

Reims (Hybrid).

 

Why Join MyEasyFarm

🌍 Impact & Innovation – Join a mission-driven company at the heart of agroecological and low-carbon initiatives
📈 Rapid Growth – Opportunities for professional development within a fast-growing startup
💻 Hybrid Work – Flexibility between remote and in-office work
💡 Autonomy and Responsibility – A key role with significant responsibility
🤝 International and Dedicated Team – A corporate culture focused on collaboration and a passion for sustainable agriculture

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